Overview of the Client

Our client is a global biopharmaceutical company that develops medicines for people with limited options for a better life. The client actively engages in the research, development, and commercialization of pharmaceuticals products.

Overview of the Client

Business Objectives and Challenges

  • The client wanted to redesign their workforce planning process to have a user-friendly system.
  • The client found the existing Workforce Planning Process to be cumbersome, error-prone, and time-consuming.
  • They wanted an automated, dynamic, robust, and easy-to-use solution.
  • They also wanted to reduce the time to complete the planning cycle.
  • Apart from these, the client wanted to ease the process to:
    • Simplify the steps to add, modify, transfer, or delete employees.
    • Increase the flexibility to add, modify, transfer, and delete multiple employees at a time.
    • Able to track changes to the employee status.
  • They wanted to have a robust solution the department managers can easily use.

The Solution

  • The TekLink Consultants redesigned the workforce planning solution from the ground up by:
    • Automating several steps of the planning process.
    • Redesigning and reorganizing the layouts for a better user experience and increased real estate.
    • Standardizing all forms and reports for a consistent look and feel as well as functionality.
    • Building a solution based on the reporting requirements.
  • The team enhanced the current process so that the users can plan for multiple employees (simultaneously) and perform compensation reporting with minimal steps.
  • The team further redesigned the compensation calculation logic to introduce performance improvements enabling run-time execution.
  • The team also addressed all parts of the process that was prone to user error and automated these processes.
  • The team added a dynamic and flexible mass upload feature for the sales department to add several sales positions with one click.

Key Benefits

  • Significant reduction in the manual efforts due to the introduction of system automation.
  • A decreased planning cycle time with a simplified workforce planning process.
  • Drastic reduction in the number of steps to complete every stage of the process.
  • Flawless execution of the planning cycle due to the decrease in the number of errors in data.
  • An improved reporting flexibility that provided the clear visibility of the employee status changes and an ability to add back the previously deleted employees.
  • The new system resulted in increased user satisfaction and a high user adoption rate.
  • The standardization of forms and automation resulted and automation resulted in reduced training efforts for a new user.
Key Benefits

To know more about the service