TekLink Technical Services Expertise Makes the BW on HANA Implementation a Beautiful Experience

TekLink Technical Services Expertise Makes the BW on HANA Implementation a Beautiful Experience

Our client is one of the largest beauty retailer operating over 500 stores within the United States.

Business Challenge:

The client had never worked with a BW on HANA system and had not installed on in-house either.

They were looking for expert services to assist in the BW on HANA installation activities.

Another concern was that they needed to ensure adequate knowledge transfer to their resources to enable them to support and further develop the system after the initial installation and implementation. They wish to keep the project and system knowledge in house and allowing the client team to expand and grow.

TekLink’s Solution:

  • Installed BW on HANA and related SAP Netweaver components
  • Provided spot consulting to trouble system & end-user issues
  • Conducted Performance Tuning Advisory Services to Technology IT team
  • Performed BW on HANA Database update and patching as out-of-box software from HANA vendor didn’t meet Project requirements
  • Co-owned executing Technical quality checks all along BW on HANA system implementation
  • Proactively referenced all key subject matter topics and documentation areas which prepared them to face the future problems with improved understanding of subject matter.
  • Provided expert guidance on integrating BW on HANA with SAP ALM 7.1 system for proactive monitoring and alerting. Also assisted in enabling E2E root cause analysis standards for BW on HANA solution operations.
  • Providing on-demand BW on HANA technical knowledge transfer to client Basis folks with highest quality and customer satisfaction

Details:

The project was run for 45 days under the able guidance of a chief architect from TekLink’s Technical Services team.

Benefits for the client included peace of mind that at project completion, the client IT team was well trained and confident to implement backup/recovery procedures, troubleshoot issues, performance tuning.

Also, empowered the client Basis team and Infrastructure counterpart team with sufficient HANA Q&A so that they can work with confidence while dealing with the HANA hardware vendor

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