End to End Supply Chain Analytics Has Arrived!

End to End Supply Chain Analytics Has Arrived!

About the client: Our client is an American multinational food manufacturer which produces cereal and convenience foods, including cookies, crackers, toaster pastries, cereal bars, fruit-flavored snacks, frozen waffles, and vegetarian foods.

Business Challenge:

  • Automate and integrate order, delivery and shipment information into one application creating supply chain KPI’s to improve processes and efficiencies
  • Analyze service management data drilling down multiple levels to order, delivery and shipment item level
  • Consolidate and analyze large volumes of order, delivery and shipment data gathered from multiple systems
  • Create a single view end-to-end self-service reporting application for these functional areas- forecasting, procurement, production, inventory, shipments and customer service

TekLink’s Solution: TekLink offered the following consulting expertise in addressing the challenges of the client:

  • Became advocates adding value and profitability for the business
  • Created a fully integrated service management application leveraging order, delivery and shipment information
  • Created a set of supply chain KPI’s tailored by business executives and business users

Benefits: Our client realized the following outcomes and benefits as a direct result of our engagement:

  • Comprehensive analysis using large volumes of data
  • Consolidated single source service management application giving actionable business insight and productivity efficiencies
  • Empowered supply chain users to do self-service reporting
  • Manual aggregation of data from multiple sources eliminated
  • Increased case and order fill rates
  • Self-service performance improvements by monitoring supply chain KPI’s

“Just wanted to drop you a note to say THANK YOU for helping to pull together the project! Kind of an “Above and Beyond” effort, which I know the business users really appreciated.”

~Director of Supply Chain/Shared Services

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